FAQs
November 26, 2021 2023-07-07 10:22FAQs
1. What is Cartmila?
Cartmila is an e-commerce website that specializes in providing a diverse range of organic millets, healthy snacks, and health supplements. We are committed to promoting a healthier lifestyle by offering high-quality, nutritious products to our customers.
2. How can I create an account on Cartmila?
To create an account on Cartmila, simply click on the “Sign Up” button located at the top right corner of our website. You will be prompted to provide your personal information and create a password. This account will enable you to make purchases and track your orders easily.
3. How can I search for products on Cartmila?
Finding products on Cartmila is simple. You can use the search bar at the top of our website to enter keywords related to the product you are looking for. Our search engine will then display relevant results for you to browse.
4. How do I place an order?
Once you have found the product you wish to purchase, select the desired quantity and click on the “Add to Cart” button. You can continue shopping or proceed to the checkout page. On the checkout page, review your order details, enter your shipping information, and choose a payment method. After confirming the order, you will receive an order confirmation email with the details of your purchase.
5. What payment methods are accepted on Cartmila?
We accept a variety of payment methods, including credit/debit cards, net banking, UPI and digital wallets. We ensure a secure and seamless payment process for our customers.
6. How can I track my order?
Once your order is confirmed and processed, you will receive a tracking number via email. You can use this tracking number to check the delivery status of your order. Additionally, you can log in to your Cartmila account and visit the “Orders” section to view the status and tracking information.
7. Can I cancel or modify my order?
Orders can be canceled or modified before they are shipped. If you wish to cancel or modify your order, please contact our customer support team as soon as possible, and they will assist you accordingly.
8. What is Cartmila's return and refund policy?
We strive to ensure the quality of our products and your satisfaction. If, for any reason, you are not happy with your purchase, please refer to our Returns and Refunds policy on the website for detailed instructions on initiating a return and obtaining a refund.
9. How can I contact Cartmila's customer support?
If you have any questions, concerns, or need assistance, our friendly customer support team is always ready to help. You can reach out to us through the “Contact Us” page on our website, where you will find options to submit a contact form or send an email.
10. Does Cartmila offer international shipping?
At present, Cartmila.com provides shipping services within India. We are continually working to expand our services, and we’ll keep you informed about any updates regarding international shipping.
