Refund and Returns Policy

Refund and Returns Policy

Refund and Return Policy for

At Cartmila, we strive to ensure your satisfaction with every purchase. We understand that there may be instances where you may need to return a product or request a refund. Please read our refund and return policy carefully to understand the guidelines and procedures.

1. Returns
We accept returns within 7 days from the date of delivery for eligible products. To be eligible for a return, the product must meet the following criteria:

  • The product is damaged, defective, or expired upon delivery.
  • The product received is different from what was ordered.
  • The product packaging or seal is intact and has not been opened or tampered with.

Please note that certain products, such as perishable goods, intimate or sanitary items, and personal care items, are exempt from being returned. Additionally, for hygiene reasons, we do not accept returns for products such as undergarments, swimwear, and earrings unless they are defective.

2. Return Process
To initiate a return, please follow these steps:nike men��s air jordan 1 mid stores wigs for black women cheap jerseys nfl cute wigs sex toys for men nfl jersey for sale pink wig nfl jersey nfl jersey sales custom soccer jerseys best wigs online nike air max 95 black custom jerseys best wigs best sex toys

  • Contact our customer support team within 7 days of receiving the product, providing the order details and reason for the return.
  • Our customer support team will guide you through the return process and provide you with a return authorization if your return is eligible.
  • Pack the product securely in its original packaging, along with any accessories, manuals, or tags that came with it.
  • Ship the product back to us using a reliable courier service. You will be responsible for the return shipping costs, unless the return is due to our error or a defective product.

3. Refunds
Once we receive the returned product and verify its eligibility, we will process the refund within 7 working days of receiving the returned item. The refund will be issued using the original payment method used for the purchase. Please note that the refund may take additional time to reflect in your account, depending on your bank or payment provider.

In certain cases, we may offer a replacement for damaged or defective products, subject to availability. If a replacement is not available, a refund will be issued.

4. Return Shipping
If the return is due to our error or a defective product, we will reimburse you for the return shipping costs. Please retain the shipping receipt and provide it to our customer support team for verification.

5. Exchanges
At present, we do not offer direct exchanges. If you wish to exchange a product, please follow the return process outlined above, and upon receiving the refund, place a new order for the desired item.

6. Contact Us
If you have any questions or need assistance with the return or refund process, please contact our customer support team through the “Contact Us” page on our website. We are here to help and will promptly address your concerns.

Please note that this refund and return policy is subject to change without prior notice. We encourage you to review this policy periodically for any updates.

Thank you for shopping at We appreciate your trust in our products and services.

Need help?

Contact us at for questions related to refunds and returns.

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